FMDFire & Medical DepartmentAllSaints General Hospital · Handbook

1.1Who we are

FMD answers medical calls, stops bleeding, revives the downed, operates, puts out vehicle fires and examines the dead. Our home is AllSaints General Hospital. The Chief leads FMD.

The Golden Hour: the faster we reach a patient, the more of their story continues. Our mission is fast, skilled emergency care for everyone in LightVille. Our vision is a city where nobody is lost to a slow or careless response.

1.2Neutral ground

• We treat everyone. We never check someone's record, gang or friendships before treating them.
• We never refuse care. Not for a grudge, not for a crime, not for anything.
• AllSaints is neutral ground. No fighting inside the hospital. Peace there is not optional.
• We respect the law. Once a patient under arrest is stable, we hand them to SAPS. We protect people from death, not from the law.

1.3Our pledge

1.4About this server

2.1The ranks

2.2Who leads at a scene

• The highest medical rank present leads patient care. Their treatment plan is final.
• Same rank? Whoever has held it longer.
• SAPS keeps the scene safe; FMD is in charge of patients.

2.3The Chief and the Board

3.1The basics

• Never refuse care. Refusing to treat someone means removal.
• Patient dignity: no jokes over a patient, and no out-of-character chat at a scene.
• At AllSaints: no running, shouting or weapons. It's a hospital, not a hangout.
• Downed patients go on a gurney in roleplay: don't just walk them in.
• Pronounce death in roleplay before a body is moved.
• No "ghosting": going on duty and sitting idle or AFK to collect pay means removal.

3.2Roleplay first: no click-to-heal

This rule is strictly enforced.

1. Before every treatment, ER drop-off or surgery stage, write at least 3 /me or /do lines describing what you do.
2. Ask what hurts first. Use /do to ask what you see.
3. Then use the tool.

Skipping the roleplay: Strike 1 the first time, Strike 2 the second.

3.3Newcomers

For players under level 5 (their level is their score in the player list):

• Explain the downed screen in /b, and how to press Y to call for a medic.
• Walk them through the choice between crawling to hospital and accepting death (Chapter 10).
• When two patients need you equally, treat the newcomer first.

3.4No corruption

FMD's whole identity is neutrality, so there is no corruption roleplay in FMD.

• Refusing care, selling FMD medical stock, or charging patients privately means removal.
• FMD stock is for treating patients. It never leaves the job.

3.5In character, out of character, and server rules

4.1Joining

• Level 3 or higher (your score in the player list).
• No Tier 3 (felony) charge in the last 30 days.
• How: ask any on-duty medic. A Commander or above holds a short in-character chat with you. A Deputy Chief or above then invites you in, and you are a Trainee Medic.

4.2Training

• A trainer is a Paramedic with 7 days in rank, or anyone Senior Paramedic and above.
• Trainees always ride with a Paramedic or above and never respond alone, until signed off.
• After sign-off, a Deputy Chief or above promotes you to Junior Paramedic. Training is paid.

4.3Your first shift

1. At AllSaints, stand on the duty point and press ALT to clock on.
2. At the locker, press ALT and choose Uniform.
3. Open your Radio from your inventory and set frequency 2. No radio? Buy one at any shop for $350.
4. Join your trainer's unit with /units (Chapter 8).
5. Listen for calls, and follow your trainer's lead.

5.1Your shift block

A Deputy Chief or above gives you one block for the week, the same block every day. At the start of each block, the FMD WhatsApp group gets a roll call of who is rostered. You can work outside your block too: it's paid, but only time inside your block counts for the shift rule.

5.2Clocking on and off

On: at the duty point at AllSaints, press ALT. Then change into Uniform at the locker. On duty, you're always in uniform.

Off: change into Casual Clothes at the locker first, then clock off at the duty point.

• Crashed? Rejoin within 5 minutes and your shift carries on.
• Duty log: each clock-on ("On Duty, Reporting for Duty") and clock-off ("Off Duty, Standing Down", with your hours) is posted to the FMD WhatsApp group.

5.3Pay and bonuses

Every minute on duty counts. Pay lands in your bank every Friday at 18:00 SAST. You also earn bonuses for patients you bring to the ER (more if you got to them fast), fires you put out, surgeries you complete and coroner reports you file.

5.4Leave

Ask in the FMD Discord leave channel, at least 24 hours ahead where you can. A Commander or above approves up to 14 days; longer needs the Chief. You don't go on duty while on leave. Exams, matric and family are good reasons.

5.5What the server expects

6.1Promotion

• A Commander or above recommends; a Deputy Chief or above decides and changes the rank at the desk.
• You also need no live strike, and to have met the shift rule in each of your last 2 weeks.
• Commander and above are appointed. Physician and Surgeon also need a surgery sign-off from a Surgeon or the Clinical Director.
• Meeting the requirements makes you eligible, not promoted.

6.2Discipline

• A Shift Supervisor or above can park you: end your shift for poor or unsafe roleplay. It isn't a strike.
• Every strike needs a short Disciplinary Report in the FMD Discord, naming the handbook section that was broken (for example "3.2").
• Discipline is out of character, and never used for an in-character argument.

6.3Appeals and coming back

• Appeal to the Executive Director within 7 days of the Disciplinary Report. Strikes stand while the appeal is heard; removals are paused. The decision is final.
• Rejoining after removal: 14 days if it was for the shift rule, 30 days for misconduct, never for corruption.

7.1AllSaints General Hospital

Stand on a point and press ALT.

7.2Your kit

• Keep tourniquets on you: they're the most important thing you carry.
• FMD stock is for patients only. Selling it means removal (3.4).
• Deployables: /deploy cone or tape to mark a scene; /undeploy removes yours.

7.3Uniform

Change at the locker (Uniform). On duty you're always in uniform. Change back into Casual Clothes before you clock off.

7.4Vehicles

• Up to 10 fleet vehicles. Any on-duty member can take one out at the garage. Put it back when you're done, refuelled and undamaged.
• /siren roof, dashboard or mid fits a flashing light; /siren off removes it. /po shouts "Move to the right! FMD passing on your left!".
• A Deputy Chief or above buys and sells vehicles, and can respawn the fleet with /respawnems.

8.1The radio

Say your callsign first, keep it short, and never go out of character on the radio.

8.2Codes

Code 3 lets you drive fast, but don't create more patients: a crashed ambulance saves nobody.

8.3Units and the CAD

FMD uses the same CAD as SAPS.

• /unit create starts a unit. Your callsign is a word plus a number: Medic (ambulance crews), Rescue (fire) or Air (helicopter), such as Medic-3. /units lists units so you can join one.
• Status: /av 10-8 · /enroute 10-15 · /os 10-97 · /busy 10-6.
• See calls: /calls. Take one: /calls [number], or tap the alert. /newcall opens a new call.
• The unit that takes a call first is the primary unit. Hand it on with /primary.
• Finish with /clear and pick the code that's actually true: RT (report taken), GOA (gone before arrival), UTL (unable to locate), NAT (no action needed), FALSE (false alarm).

8.4How calls reach you

• Person down: whenever someone goes down, on-duty FMD are alerted automatically.
• Emergency signal: a downed player presses Y to call for a medic.
• /callems: anyone can call for a medic (10-52). It can be used once every 5 minutes.
• Fire alert (10-50F): a vehicle is on fire.
• Officer down (10-99): a SAPS officer is down.

All of these arrive as CAD calls. /ptlist also lists every waiting signal and sets your GPS. Every call gets a response: answer it, or tell the radio who is taking it.

9.1Reading the patient

Open the Faction Panel (N → Faction Panel, then pick the patient) → TREAT → Check Health, or type /checkpatient [id] (/cp). After a short exam you see:

• Limbs: six body parts, each 0–100.
• Bullets still inside each part. Only surgery removes them.
• Bleeding: how bad (Class I to IV) and where.

Patients can see their own chart with /health.

9.2Bleeding

• Arms, legs and head can be squeezed shut: a tourniquet stops any bleed there.
• Chest and groin can't be: packing slows the bleed, and only the ER or surgery closes it.

9.3Your tools

Use them from the Faction Panel → TREAT, or by command. Each takes 8 seconds, and you both hold still. Roleplay first (3.2).

9.4Getting patients to AllSaints

Every bleeding or critical patient goes to AllSaints.

1. Faction Panel → Drag.
2. Place in Ambulance (patient must be down; Ambulance only).
3. At AllSaints, Drag Out of Car.
4. Drag them into the ER drop-off zone and press ALT.

The ER revives them and closes every bleed, even a chest wound you could only pack. Their limbs and any bullets stay as they were, so finish with Restore Limbs, and book surgery if bullets remain.

10.1The downed clock

• A bleed makes the clock run faster. The worse the bleed, the faster it goes.
• A severe untreated bleed (Class III–IV) blocks crawling. If the clock runs out, the patient bleeds out and loses everything.
• Stopping the bleed (tourniquet or the ER) puts the clock back to normal speed.
• Packing a chest wound doesn't slow the clock, but it lets them crawl again, and that saves their belongings.
• Someone killed while already down suffers a hard death too, and leaves a body for the coroner (Chapter 12).

10.2Your priorities

1. Stop or pack the bleed. Nothing else matters as much.
2. Get them to the ER, by Ambulance (9.4).
3. Restore limbs once they're stable, and book surgery if bullets remain.

10.3Explaining it to the patient

New players don't understand the downed screen. In /b, tell them:

• "Press Y to send a signal: a medic is coming."
• "Don't accept death: you'd lose your items."
• If no medic can reach them: "After 3 minutes you can crawl to hospital and keep your things."

11.1Starting an operation

1. Bring the patient into the operating theatre. You both need to be inside.
2. Stand on the marker and press ALT. You see nearby patients and how many bullets each one has.
3. Pick the patient, check the summary, and confirm.
4. The patient sees the price and must accept. No consent, no surgery.
5. You're both moved into place and the operation begins.

Who: Physician or above, on duty.

11.2The price

• The patient pays from their cash, and only when the operation finishes.
• If they can't pay, they're refused. The bullets will still be there when they come back.
• A SAPS officer injured on duty doesn't pay: SAPS covers it.

Example: two bullets and one broken leg = $5,000 + $2,500 + $2,000 = $9,500.

11.3The stages

Each stage announces itself. Roleplay every one of them (3.2).

The operation is cancelled with no charge if either of you leaves the theatre, disconnects, or the surgeon goes off duty.

Result: every bullet out, every limb back to 100, any bleed closed.

12.1Vehicle fires

A badly damaged car can catch fire after a crash. The fire grows, can destroy the vehicle, and burns anyone standing close. On-duty FMD get a FIRE ALERT (10-50F).

Stand within 7 metres and use /extinguish (on duty). It takes 8 seconds; walk away and it stops.

12.2The coroner

When someone dies a hard death, their body stays where they fell.

1. Pronounce death in roleplay.
2. /examine (within 3 metres, on duty) records where they died and what killed them.
3. /bodyreport files your report to on-duty FMD.
4. Share your findings with SAPS when they ask. The cause of death is evidence.

Anyone can use /corpse near a body to read its information.

12.3Health certificates

After a proper check-up (/checkpatient), you can issue a Health Certificate with /givehealthcert [id] [notes]. It's valid for 7 days.

12.4Working with other services

R1Commands

Ranks are the lowest that may use the command. Most need you on duty. The Faction Panel is N → Faction Panel: TREAT, Drag, Place in Ambulance, Drag Out, Revive (at the ER), Check.

Swipe the table sideways to see every column.

R2Words we use

Ranks and pay are in 2.1 and 5.3. Codes are in 8.2.